Page 59 - RAFI_ESG_20230919_eng

APPENDIX 59

8. APPENDIX

8.1 Mission Statement

What sets us apart.

RAFI – Sets the global benchmark as an innovative designer of human-
machine communication. Is characterized by independent action, healthy
growth, and earning power. Offers unrivaled service to its customers
around the world.

WE – Have a feel for future trends, make room for new ideas, and inno-
vate wherever possible. Systematically pursue our goals and fully com-
plete the associated tasks. Adhere to our rules and agreements. Take re-
sponsibility for what we do. Foster a sense of mutual trust and are open
and honest with each other. Openly address and resolve conflicts. Ac-
tively use praise and criticism.

I – Agree on clear, coordinated, and transparent goals and personally
commit myself to achieving them. Know my customer’s needs and ex-
pectations, take them seriously, create the best solution, and actively
seek feedback. Complete assigned tasks and am responsible for achiev-
ing lasting results. Report bottlenecks as well as how to eliminate them
at an early stage. Actively participate in training according to my needs.
Provide information in a targeted manner and obtain all information nec-
essary to complete my tasks.