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42 TRAINING AND FURTHER TRAINING
Corporate Development
competence and perfor-
Social mance motiva-
leadership tion
skills Responsibility
and reliability
Leadership Personal
skills skills
Change com- Self-reflection
petency
and
ability to take
criticism
Competency
model
Empathy and Result and
communication goal-oriented
action
Social Technical and
skills methodologi-
Ability to coop- cal skills Systematic and
methodical
erate approach
and work in a
team
Presence, Technology,
behavior, and product, and
persuasiveness process knowl-
edge
5.2.1 Development of skills and increasing flexi- and external qualification measures ensure that our
bility employees have a broad range of expertise. This
[GRI 404-2 ] In the RAFI competency model devel- means they can be deployed both internally at differ-
oped in 2020, we defined the capabilities relevant to ent workplaces and for related tasks in other depart-
our company for the systematic development of our ments. Our internal training program includes over
employees’ skills. As an additional tool, we provide 300 courses on a wide variety of topics. The compa-
our managers with a training matrix to help them ny’s own experts plus external trainers conduct the
identify the right qualification measures for the training courses. The range also includes training
skills required. This makes it easier to select mea- courses that are booked and held at specialized ser-
sures that can fill specific competency gaps or vice providers. To compensate for the training cours-
boost skills. It also facilitates individual adaptation es canceled due to the coronavirus pandemic in
to existing needs. 2020 and 2021, we set up numerous online courses
to provide our employees with appropriate qualifica-
[GRI 404-1 ] Due to the wide variety of require- tions. After the pandemic, we built on these founda-
ments and high level of order fluctuation in the indus- tions, and now offer blended learning and e-learning
tries RAFI supplies, flexibility in personnel deploy- courses, for example. ( see 5.2.6).
ment and personnel planning is crucial. Our internal
Training – in-house and external
5 The total costs include
only expenses for external
trainers and qualification-
related travel expenses. Year 2020 2021 2022
They do not take into
account hourly rates of
employees and internal Number of training sessions 3,033 3,175 4,474
trainers, maintenance
and personnel costs of Number of hours 11,529 16,476 16,800
the training center, and
expenses for vocational Number of hours/employee 4.6 7.2 7.7
training.
ACTUAL total costs €305,369.06 €332,593.57 €636,075.71
Scope and cost of training measures per year 5